EMR Support Specialist

Our EMR Support Team within the Administration Division is seeking a detail oriented, tech savvy individual who possesses strong customer service skills, is solution focused, self-motivated, and has a desire for continuous learning. The ideal candidate can maintain multiple priorities in a fast-paced environment and has experience navigating various types of electronic systems.

This position is a three-component position that is responsible for Help Desk Support, Training, and Monitoring of the Electronic Medical Record. The EMR Support Team supports the operations and business processes of the Electronic Medical Record to ensure client health information data is accurate, accessible, and organized to meet regulatory and compliance requirements.

It is essential to operations that this position provides users with support of the agency’s electronic medical records, including troubleshooting problems, advising on appropriate action, performing routine monitoring and audits of medical records for all billed charges, and ensuring compliance with State and Federal program requirements. We provide new employee orientation of the system as well as ongoing 1:1 and small group training.

NCSS views its employees as our greatest asset and invests in them accordingly. As one of the largest employers in Franklin and Grand Isle Counties, we offer you the opportunity to make a difference in peoples’ lives even from behind the scenes in admin.  If you want to work for an organization with high expectations that nurtures growth and development, appreciates work-life balance, and provides opportunities to fuel your passion, we invite you to apply now at www.ncssinc.org/careers or send your resume to careers@ncssinc.org.